Applies to:
EaseUS Data Recovery Wizard
With the easy-to-use and user-friendly design, EaseUS Data Recovery Wizard for Mac is one of the most powerful and successful data recovery products. EaseUS Data Recovery Wizard is a professional data recovery tool for your Mac. Recover lost files, even after deleting a partition or formatting drive. Data Recovery Wizard is created by EaseUS to provide a quick solution for those who have lost their files. It works on a hundred different scenarios, such as when you’ve accidentally deleted a folder, emptied out your recycle bin or when an incomplete formatting happens. EaseUS Data Recovery Pricing for Mac (Pro Version) In order to get fully-fledged EaseUS Data Recovery Wizard, you have to purchase the Pro version of it. Mac users can have the EaseUS Data Recovery Wizard Pro starting from $89.95, which will provide the pro features for one month. Thankfully, you can use EaseUS Data Recovery Wizard Technician to recover files from any device you own even if you didn’t create a backup copy. Whether you lost data due to inattentiveness, corrupted hard drives, system errors, viruses, or partition damage – this software will solve your problem. Read more about EaseUS Data Recovery.
EaseUS Data Recovery Wizard is a powerful recovery tool, which is able to completely recover lost files, pictures, documents, videos, after deleting, formatting, partition loss, OS crash, and other data loss scenarios.The software is easy to use, and anyone can recover disappeared data on their own. Here is the User Guide.
For other questions and topics, see below.
Upgrade, Download and Activation
All the download links since ver 9.10 are listed below. The installers you get from these download links are the Trial for each different versions. To unlock them and enjoy the features in the full version, please activate with your license code.
EaseUS Data Recovery Wizard 13.8
EaseUS Data Recovery Wizard 12.9.1
EaseUS Data Recovery Wizard 11.9
EaseUS Data Recovery Wizard 10.8
If you placed the order but failed to receive the license code after ONE hour, even after checking the Spam folder, please visit this link to retrieve it. Please check the details as shown in the screenshot.
The customers can reset the license code themselves in Customer Center. Please follow the steps here:
1. Click here to register an account if you haven't created before.
2. Log in Customer Support Center and you will see the orders in My Order(s).
3. Select the License Code you need and click reset icon.
Please launch EaseUS Data Recovery Wizard and find the ACTIVATE or UPGRADE icon on the right top corner. It will pop up an activation box by clicking that icon. Please check the screenshot below.
If the activation fails or the computer is not connected to Internet, click here to follow the instructions of the Offline Activation.
Refund Request
Normally the refund request are processed by our technical support team. It is recommended to send a refund request to techsupport@easeus.com. Our support will deal with your refund within 24 hours.
Technical Questions
EaseUS Data Recovery Wizard provides Trial version and Free version to test the recovery quality. The Trial version is a preview version with no free recovery, while the Free version grants 2 GB free recovery. You are suggested to follow the guide in the page below to obtain the 2GB free recovery in the correct Free version.
https://kb.easeus.com/data-recovery/30030.html
You can use the license code to activate the free/trial without rescaning the drive from scratch. The software also has Save/Load Session features to avoid a re-scan. To know more:
https://kb.easeus.com/art.php?id=30003
This error may happens to the version 13.3 and 13.5. If you are prompted with this error, please download the zip file corresponding to your version from the following links and replace the same file in the installation folder of data recovery wizard with the zipped file:
13.3：
http://www.easeus-down.com/temp/DRW_Activation_Patch_13.3.zip
13.5：
http://www.easeus-down.com/temp/DRW_Activation_Patch_13.5.zip
If you are so not tech navy, please contact our Livechat support for further assistance.
After completing a full search with EaseUS Data Recovery Wizard Free or Trial version, you will be presented with a list of files found by the software, and you can use the preview function to check if the content of the files is still intact and recoverable. If a file enables a good preview, it will be successfully recovered by our program. If it does not enable a good preview, please contact our Livechat support to have a double check with the recovery possibility of that file.
EaseUS Data Recovery Wizard does not work with network drives. You can use an USB or a SATA cable to connect the drive externally as a workaround.
It strongly depends on the capacity of your hard drive and the performance of your computer. As reference, most drive recoveries can be completed in about 10 to 12 hours for a 1-TB healthy hard drive in general conditions.
Download Easeus Data Recovery Wizard
You will have to start a new scan from the very beginning if the scan process gets interrupted. We do not support resuming a scanning from where it stops.
Yes, you are able to save the scan session when the scan is manually stopped or automatically completed. For how to do so:
https://kb.easeus.com/art.php?id=30003
This can effectively avoid a new scan from scratch when the program is accidentally or forced to be closed during the recovery.
Please follow the steps below to troubleshoot the reason that causes this issue:
1. For your reference, the advanced search can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions. If your scanning time is in this time range, please wait patiently and do not stop the scan in the middle of the process.
2. For some reasons, the hard drive is disconnected from the computer, especially for external ones. To fix this issue, please change a new cable or slot to do the recovery again.
3. Your hard drive may contains a serious physical error (such as bad sectors, bad tracks). You can use HDTune to scan the disk to check the disk health status. If the diagnosis shows physical error, you may need assistance from a local data recovery lab as our software is incapable of fixing a physical error.
We adopt several different scan methods to ensure a better scan result. 1 file could be detected by multiple scan methods and each method will create 1 copy of the file in the scan result, so it is normal more files found than you actually have. You may just try them one by one, and save the copy that can be accessed correctly.
EaseUS Data Recovery Wizard offers data filter and search functions. You can filter the files by size and type, or search them by file/folder name or file extension. Please refer to this link:
https://kb.easeus.com/art.php?id=30009
These files without correct file names or folder structures must be found by RAW Recovery, which is much reliable and useful while the file directory info of lost files has been damaged. If the recovered files with correct file names cannot be opened or they cannot be found by file names or folder structures, please check every file with random names to get lost data back. To know more about it:
https://kb.easeus.com/art.php?id=30011
The storage structure of the lost files would be altered or damaged by any changes on the drive. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. So you should prepare another drive to save the files.
A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content. If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. There is still a chance to recover the data content with the RAW Recovery method in our software.
To know more about this:
https://kb.easeus.com/art.php?id=30010
For Windows users, please follow the guide to send the error report to our technical support team. They will analyze the report and give you a fix as soon as possible.
https://kb.easeus.com/art.php?id=30002
You can click on the “Settings” button on top right corner of the program to choose the language you prefer to read in the program.
Easeus Data Recovery Wizard For Mac
If you need more professional assistance, EaseUS 1 on 1 Remote Assistance Service provides to schedule a remote desktop session with dedicated support engineer to help you take care of the cases such as Operating System Migration, Backup Task Customization, Windows Boot Error Fixing, Data Recovery and more. Click HERE to learn more about this service.
Access Live Chat Call Us: 1-800-570-4634
This article applies to:
EaseUS Data Recovery Wizard for Mac
Insctruction
The article contains the content below:
Why can't you recover files with original file names and folder structures?
What is RAW Recovery?
How to recover lost files with RAW Recovery?
Why can't you recover files with original file names and folder structures?
A file storage is made up of the File Record information (contains the folder structure info, file name, established time, the storage place of data content, etc.) and the specific Data Content, both of which are normally saved on different areas of the partition.
Once a file gets deleted, all the Data Field associated with this file will be marked as empty in File Directory. However, the contents of the file are still physically stored on the hard drive till it gets overwritten by the new saved files.
Generally, if both of File Record and Data Content are intact, data recovery tool will easily recover the lost files by searching File Directory of the partition and the recovered files will have original file names and folder structures.
However, if the File Directory is corrupted by some changes (reformatting, system reinstallation, partition/drive shows as RAW status and other changes, etc.), the File Record of the file cannot piont to the right Data Content.
In this case, data recovery tool cannot find the valid data by searching File Directory. That's the reason why you cannot find lost files with original file names and folder structures, or the recovered files have original file names and folder structures but cannot be opened.
What is RAW Recovery?
Data recovery tools usually rebuild lost files in 2 ways. One is the fast and easy way to locate the files via File Directory info. The scan result will be listed in a file tree with original file name and attributes. Generally, you will find them in 'Existing Partition', 'Lost Partition' and 'Other lost files' from the folder list.
Another is RAW Recovery, which will search and re-create the file directly by searching all Data Field. It requires more time to go through all sectors on a partition. The recovered file will be assigned a new name like FILE001 and all sorted by file types in 'RAW Files' folder.
When the File Directory is corrupted, there's no method to recover files with right file names and data content. So you need ot check the files found by RAW Recovery in order to recover lost data.
How to recover lost files with RAW Recovery?
RAW files folder found by RAW Recovery only appears after a full scan, then the folder will be listed at the buttom of file tree.
Since RAW files comes with a totally new name, you have to check them one by one to see if any required file is included. It would cost a huge amount of time to confirm all listed files, but we still have some solutions to help you speed it up. You could know more with the video tutorial:
We also offer remote assistance service to help user filter a large amount of scan result more efficiently. If you need that, please contact us via Livechat or support@easeus.com, we will arrange a remote session as soon as we can.